Jeff Blair

The Shield Maiden

It is often said in leadership circles that strong leaders never use the term “I.” Leadership is a team sport and any leader worth their salt knows that whatever is accomplished results from the efforts of a whole lot of other people. “We” signals team, togetherness, shared success and an outward focus. A 2015 Journal of Language…

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Go to the Gemba

An important concept in the world of continuous improvement and operational excellence is the Japanese term “gemba.”  Roughly translated, gemba means “the place where actual work is done” or “the place where value is added.”  In manufacturing plants where continuous improvement was honed, going on a daily gemba walk is often required of all managers. …

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Leading from the Middle

During an evening event at an internal conference this past November, I was enjoying a beer while looking ridiculous in a green and white running outfit, mullet, and Hulk Hogan mustache after completing a skit at our opening session and ice breaker. I was feeling pretty good about things, mainly because I had made it…

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Too Tight — O-H-No!

It has been a few weeks since our last update. I hope you had a great Thanksgiving.  I was fortunate enough to get to spend the holiday with extended family which in our case, is spread all over the country. It was a blast, all but for Saturday afternoon as 11 of us watched our beloved Ohio State…

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